Site Transactions
Your use of the Services to purchase merchandise indicates your agreement to follow and to be bound by the terms and conditions related to the sale of merchandise set forth in these Terms and Conditions. If you do not want to accept the terms and conditions related to the sale of merchandise, please do not purchase merchandise from the Services. Products offered through the Services are offered subject to availability. All orders are subject to email confirmation from us. We do not accept any backorders. We also only allow a maximum of eight (8) items of any specific product per order. While we do our best to ensure that product and pricing information is current and complete, Cannalle is not liable for inaccurate information or for any information that has been omitted or is out of date. Prices for products are quoted in US dollars and are valid only in the continental United States, Alaska and Hawaii. Cannalle may, from time to time, offer promotions for shipping and other discounts on product purchases. We reserve the right to suspend any such promotions, update product information, change prices and adjust shipping and handling fees at any time without notice. Furthermore, we reserve the right to change, limit, refuse or cancel any order you place with us in our sole discretion. In the event we make a change to or cancel an order, we will attempt to notify you using the contact information provided at the time the order was made.
Any Samples provided are for personal use only. You may not sell or resell any of the products, or samples thereof, you purchase or otherwise receive from us.
By entering into any transaction through the Services, you warrant and represent that all information you provide is true and correct (including, without limitation your credit card information and billing address), that any credit card transactions submitted by you are authorized, and that you are the legal holder of any credit card or payment account used to enter into any transaction through the Services. Furthermore, you warrant and represent that you are not a dealer, reseller or distributor. If, in our sole discretion, we determine that (a) your means of payment is not valid, (b) a transaction is not authorized, (c) your means of payment cannot be processed or verified at the time of any charge (d) a charge is disputed for any reason other than failure by Cannalle to deliver the product purchased by you, (e) you have abused or misused promotions or promotion codes, or (f) you have otherwise used the Services to enter into an improper transaction, the Company reserves the right to immediately terminate any pending transactions, suspend your access to the Services, and terminate all of Cannalle's obligations hereunder. Notwithstanding anything herein to the contrary, you agree that any formal payment dispute lodged with any bank, merchant services provider, credit card or payment card company, or any Third-Party discount provider shall be invalid unless (x) you notify Cannalle within 60 days from date of the applicable transaction that you wish to dispute any charge relating thereto, and (y) that you have made reasonable, good faith efforts to resolve such dispute with Cannalle directly, and such efforts have failed. You can e-mail details regarding your dispute to CustomerCare@Cannalle.com.
Once your order has been accepted, Cannalle will process your order by packing and arranging for delivery of the goods to you.
Cannalle will determine the most appropriate means of delivering goods to you depending on your location and any election of delivery method received from you where the Services permit such an election.
Depending on your location within the United States of America, the delivery time will usually be within 2 to 6 business days from the time that Cannalle processes your order. We cannot guarantee or provide a day of the week or time of day for delivery.
We accept no responsibility for deliveries to incorrect or incomplete addresses provided by customers. If you provide an incorrect address and delivery is completed, you will be responsible for the purchase. If you provide an incorrect address and delivery is not completed, the order will be returned to us and you will be responsible for any charges incurred in re-delivering the goods to the correct address.
Risk and title in goods purchased from the Company will pass to you upon delivery of the goods at your nominated delivery address. We accept no responsibility for damage caused to goods after delivery.
Prices and Payments
You agree to pay all charges and fees applicable to your transaction, including without limitation, sales taxes and shipping and handling, in accordance with the billing terms that were in effect at the time the charges or fees became payable. Cannalle reserves the right to change the amount of, or the basis for determining, any charges or fees and to institute new charges or fees (such new charges or fees will only be instituted with prior notice to you).