Returns must be made within 30 days of your receipt date for a refund. All merchandise must be accompanied by the packing list. We will not accept any returns where more than 30% of the product has been used.
Please email info@Cannalle.com to receive a Return Authorization Number and reference your www.Cannalle.com order number in your request.
Only products purchased on www.Cannalle.com may be returned for refund. Cannalle products purchased from all other locations must be returned to their original point of purchase. No refunds or exchanges can be given on promotional items. There are no cash refunds and we do not credit or refund charges for shipping or handling. Customers are responsible for the return shipping & handling charges. We suggest adding insurance to your parcels through your preferred mail delivery service. All returns will be credited back to the original credit card used at time of purchase within 10 - 12 business days of our warehouse receiving your return.
Cancellation Policy. Orders cannot be cancelled once placed online. Online orders are sent to our warehouse, where they immediately enter the order fulfilment process. However, you may return orders for a refund as specified under our Return Policy, above.
NO WARRANTY. THE SERVICES AND CONTENT ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WHICH ARE HEREBY EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE TO ANY USER FOR ANY ACTS OF FRAUD, THEFT, MISAPPROPRIATION, TAMPERING, HACKING, INTERCEPTION, PIRACY, MISUSE, MISREPRESENTATION, DISSEMINATION, OR OTHER ILLEGAL OR UNAUTHORIZED ACTIVITIES OF THIRD PARTIES. YOU UNDERSTAND AND EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES AND THE CONTENT IS AT YOUR SOLE RISK, THAT ANY AND ALL CONTENT, MATERIAL AND DATA UPLOADED, DOWNLOADED OR OTHERWISE OBTAINED THROUGH YOUR USE OF THE SERVICES ARE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU, YOUR PROPERTY OR ANY THIRD-PARTY OR THEIR PROPERTY ARISING FROM USE OF THE SERVICES OR THE CONTENT. CANNALLE SHALL NOT BE RESPONSIBLE FOR SHIPPING OR FULFILLMENT DELAYS, THE CANCELLATION OF ANY TRANSACTION OR THE UNAVAILABILITY OF ANY PRODUCT.
TO THE EXTENT THAT THE APPLICABLE LAW DOES NOT PERMIT THE DISCLAIMER OF WARRANTIES, THE PRODUCTS, SERVICES AND CONTENT ARE WARRANTED ONLY TO THE MINIMUM AMOUNT LEGALLY REQUIRED.
YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.